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Easily book your stay, tours, and gift vouchers online or in person. Our team is ready to help you plan an unforgettable Mandurah getaway. Start your booking today!

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Aerial view of a boat navigating a wide, calm blue river. On the right, there are modern white buildings with a row of trees in front. The sky is partly cloudy, adding to a serene coastal atmosphere.

Frequently Asked Questions

Find answers to common booking and gift voucher questions.

You can book online via Visit Mandurah, call the Mandurah Visitor Centre at (08) 9550 3999, or visit us in person for assistance.

Yes, you can book multiple experiences and accommodations in a single transaction—except for gift vouchers, which must be purchased separately.

Changes or cancellations depend on the terms and conditions of the individual business or operator. Check their policies before booking or contact the Mandurah Visitor Centre for guidance.

No, a digital confirmation is sufficient. Simply show your email confirmation at check-in or on arrival for your tour or experience.

Absolutely! Our team at the Mandurah Visitor Centre is happy to help—whether in person, over the phone, or via email.

Gift vouchers can be bought online or in person at the Mandurah Visitor Centre.

Vouchers can be redeemed for any accommodation, tour or experience bookable through the Mandurah Visitor Centre.

Gift vouchers are valid for three years from the date of purchase.

Simply enter the unique voucher code at checkout when booking online, or present it in person at the Mandurah Visitor Centre.

No, gift vouchers are non-refundable, so be sure to use them within the validity period.

Need Help? We’re Here

Contact the Mandurah Visitor Centre for booking support, local tips, and expert advice.

  • Open 7 days a week
  • Book tours, accommodation, and gift voucher
  • Local tips and expert advice
  • Accredited, accessibility-friendly, and award-winning
Contact the Visitor Centre
Aerial view of two people walking on a wide, sandy beach. The shoreline curves gently, with waves lapping at the sand on the left. The beach is mostly empty, with the shadows of the people stretching out on the sand.

Shared Stories Guest Feedback

Book A TourBook Accommodation

“Visitors Centre assists you in getting on the cruise. Sail with dolphins. Amazing!”

Jeni Kim on Google

“I had a tour cancel on me at short notice (nothing to do with the Visitor Centre) and the staff there went out of their way to help me self-manage some of the things I wanted to do. Bonnie was particularly helpful.”

Peter O'Toole on Google

“Very informative place. A must visit location for tourists to gain the best information on activities and adventures in Mandurah. Remember to collect your Giants of Mandurah map.”

Michael Trembath on Google

“Great customer service.”

Kae Kimura on Google

“Great service and very friendly, helpful staff.”

Rainer Busch on Google

Explore More Great Experiences

From quick day trips to longer getaways, there’s so much to experience in Mandurah. Plan your perfect adventure with these must-read guides!

One Day Itinerary Ideas

Short on time? Discover the best one-day itineraries for an unforgettable trip.

Multi-Day Itinerary Ideas

Stay a little longer! Plan the perfect two or three-day escape in Mandurah.

Top 10 Things to Do in Mandurah

Discover the must-see attractions and activities that make Mandurah a unique destination.

Top Kids Activities

Keep the little ones entertained with family-friendly fun, indoors and out.