Terms and Conditions

Introduction

These Terms & Conditions govern the use of the Visit Mandurah website and any bookings made through the Mandurah Visitor Centre. By using this website, you agree to these terms. Please read them carefully.

Booking Terms & Conditions

Visit Mandurah and the Mandurah Visitor Centre act as non-exclusive agents for the supply of goods and services by our members. By making a booking, you acknowledge that Visit Mandurah is acting solely as an agent and that any dispute related to the booking should be directed to the supplier.

  • Bookings & Payment: Visit Mandurah is authorised to make bookings and receive payments or deposits on behalf of its members. However, it remains your responsibility to verify the accuracy of all booking details.
  • Changes & Cancellations: Visit Mandurah reserves the right to offer alternative accommodation or services of similar standards should your booking be cancelled. Cancellation fees will be provided by the supplier at the time of booking. A signed cancellation form is required before any refunds can be processed.
  • Booking Errors: Visit Mandurah is not responsible for double bookings or overbookings made through the website or Mandurah Visitor Centre.
  • Acceptance of Terms: All bookings are subject to the full terms outlined on this website, which are incorporated into the booking process. If you do not have access to the internet, you may contact Visit Mandurah for a copy of the terms.

Disclaimer

Visit Mandurah takes reasonable steps to ensure the accuracy, currency, and reliability of the content and services available via our website and other digital assets. However, we do not guarantee this and are not liable for any errors or omissions.

  • External Content: We do not control the content of third-party websites linked from our digital assets. You are responsible for assessing the suitability, accuracy, and privacy practices of these sites.
  • Risk Disclaimer: Our digital assets may reference activities that could be potentially dangerous or unsuitable for certain individuals, including those with health conditions or special needs. Visitors should assess their own suitability for participation in activities mentioned.
  • Indigenous Content: Aboriginal and Torres Strait Islander peoples should be aware that our digital assets may contain images or names of deceased persons.
  • Availability & Reliability: Our website and digital services may experience temporary unavailability or defects at any time. We do not guarantee uninterrupted access.

Limitation of Liability

By using our website, you agree to bear all risks associated with its use. Visit Mandurah and its staff are not liable for any loss, damage, inconvenience, or harm arising from:

  • Your reliance on any content (including images) on our website or third-party content.
  • Inaccuracies or deficiencies in the content available on our website.
  • Participation in any activities mentioned on the website that carry inherent risks.
  • Any technical issues, including viruses or malware, that might affect your system due to visiting our website or linked external sites.

Governing Law & Contact

These Terms & Conditions are governed by the laws of Western Australia. For any questions or concerns regarding this policy, please contact Visit Mandurah at info@visitmandurah.com.

Privacy Policy

Please also refer to our Privacy Policy for information on how we handle your personal data and privacy. The Terms & Conditions must be read in conjunction with the Privacy Policy.